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Usage Guidelines

1. It is the student's responsibility to read and heed e-mail sent to the SJSU-issued account in the same way as paper communications.
2. Students are responsible to check their e-mail accounts regularly for official notifications from SJSU.
3. Official SJSU notifications will be sent to Student E-mail addresses.
4. Official e-mail addresses shall not be used for commercial solicitations.
5. Official e-mail addresses shall not be used for notification of disciplinary hearings or any legal actions involving the court system.
6. It is the responsibility of the student to ensure his or her official e-mail address is functional and able to receive e-mail. “Mailbox full,” “user unknown” or Spam blockers are not acceptable reasons for missing university messages.
7. All use of e-mail will be consistent with local, state, and federal law, including the Family Educational Rights and Privacy Act of 1974 (FERPA). All use of e-mail, including use for sensitive or confidential information, will be consistent with FERPA.
8. The username and password are the responsibility of the individual to whom they are assigned and should never be shared with anyone. The user will be held responsible for unauthorized use of the username and password by other individuals and for any and all actions of those individuals.
9. Users are prohibited from allowing other individuals to send e-mail from their account and may not use another individual's account to send e-mail communications for their own purposes.
10. Users are prohibited from using the system for any unethical purposes, including but not limited to plagiarism, pornography, violence, gambling, racism, harassment, or any illegal activity.
11. Students are prohibited from using the system for profit-making activities and/or for business use other than university business.
12. E-mail services are extended for the sole use of University faculty, staff, students and other appropriately authorized users to accomplish tasks related to and consistent with the University's mission. Any e-mail address or account assigned by the University to individuals, sub-units, or functions of the University, is the property of the University.
13. If you, the student e-mail system user, are asked by another user or SJSU employee to stop e-mailing them, you must comply.
14. E-mail users shall not give the impression that they are representing, giving opinions, or otherwise making statements of behalf of the University or any unit of the University unless expressly authorized to do so. Where appropriate, the following explicit disclaimer shall be included: "The opinions or statements expressed herein are my own and should not be taken as a position, opinion, or endorsement of the San Jose State University."
15. University e-mail services shall not be used for purposes that could reasonably be expected to cause, directly, or indirectly, strain on any computing facilities, or interference with others' use of e-mail or e-mail systems. Such uses include, but are not limited to, the use of e-mail services to:
    1. Send or forward chain letters.
    2. "Spam" --to exploit listservs or similar systems for the widespread distribution of unsolicited mail.
    3. "Letter-bomb" --to resend the same e-mail repeatedly to one or more recipients.